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        Hitachi

        Corporate InformationSustainability

        SustainabilityHitachi: Creating a Sustainable Society

        Our Ongoing Sustainability Activities

        1 Recognition of Social Responsibility

        Our Vision

        Achieve Management That Is Ever Responsive to the Expectations of Society

        We are actively advancing activities that contribute to sustainability to meet society's expectations based on an accurate perception of the impact of our operations on society and our social responsibilities. We are contributing to the resolution of social issues through our Social Innovation Business, which combines advanced IT with infrastructure technologies developed over many years, and are conducting dialogue with all our stakeholders to identify and contribute to the identification of social issues.

        2 Corporate Governance

        Key Figures

        Our Impact on Society
        No. of employees (consolidated)
        307,275
        Our Performance
        Translation of the Hitachi Group Codes of Conduct
        21 languages

        Our Vision

        Developing Efficient and Transparent Corporate Governance

        We are cultivating a self-directed corporate culture where sustainability perspectives are reflected in management decision making and a common identity is shared throughout the Hitachi Group. In addition to pursuing greater management efficiency and transparency, we have identified the main themes of this effort as sharing our Codes of Conduct and values throughout the Group and promoting multifaceted risk management.

        3 Human Rights

        Key Figures

        Our Impact on Society
        No. of employees (consolidated)
        307,275
        Our Performance
        Distributed CEO's human rights message to
        Approx. 178,000 people

        Our Vision

        Thoroughgoing Respect for Human Rights Across the Value Chain

        In carrying out our business, Hitachi recognizes human rights as a key management issue. On the basis of this awareness, we will respect the human rights of all stakeholders, including our own employees and across the supply chain, in every country and region where we operate. We are also engaged in raising awareness of human rights and promoting the use of grievance mechanisms to address employee concerns throughout the Hitachi Group. At the same time, we are strengthening human rights due diligence and expanding the scope of other human-rights-related activities.

        Photograph:Toru Nagao

        6 Fair Operating Practices

        Key Figures

        Our Impact on Society
        No. of suppliers
        30,000 companies (66 countries)
        Our Performance
        CSR audits of suppliers
        18 companies
        (total of 106 companies since FY 2012)

        Our Vision

        Fostering a Corporate Culture of Fairness with Our Partners

        In seeking to be a company that continually fulfills its social responsibility throughout the value chain, Hitachi strictly adheres to laws and regulations and acts in a moral and fair manner with all its business partners. We thoroughly promote the compliance of our employees in all business activities, including procurement, manufacture, sales, export, and taxation.

        7 Customers (Consumer Issues)

        Key Figures

        Our Impact on Society
        No. of consolidated subsidiaries (Japan)
        202 companies (as of March 2018)
        Our Performance
        Information and security audits
        221 companies
        (Hitachi Group in Japan and Hitachi, Ltd.)

        Our Vision

        Building a Sustainable Society Through Our Products and Services

        The Hitachi Group provides a broad range of products and services extending from household electronics to social infrastructure. We develop products and services with which customers will be satisfied and which can be used with confidence while also striving to improve their accessibility. We also respect the rights of customers and are working to provide accurate information about our products and services while strictly managing customer information.

        9 Review and Improvement of CSR Activities

        Our Vision

        Improving the Quality of Management Through Integration with CSR

        Hitachi is integrating its management and CSR, incorporating CSR into routine business practices throughout the organization and improving the quality of management by implementing the PDCA cycle. By communicating with our stakeholders, we are affirming our relationship of trust with society, and by sharing values with stakeholders, we aim to achieve both the sustainable development of society and our economic growth as a global company.

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